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FAQ

Clothing and footwear

It is advisable to wear warm clothes and shoes with soft, clean soles, a cap or a sun hat and to be equipped with sun cream and sunglasses.

How many persons can a SARGO 31 hold?

Our boats are allowed to carry a maximum of 10 persons. The governing rules are very stringent.

How can I pay?

Advance transfer payment or cash for last-minute sailings.

How long in advance should I book?

Up to the day of sailing provided the boat is available.

Can I change or cancel my booking?

This is possible for VIP sea trips and for VIP evening trips up to 14 days before trips ; if sailing is impossible due to weather conditions you will be reimbursed or another date planned.

How do I book a water taxi?

Send us an email. You will always receive confirmation or some reaction by mail. Phoning also possible. The Water Taxi Service is available on +32 (0) 477 61 23 14. Bookings three days before sailing or later must be made by telephone.

Does the water taxi provide for wheelchair access?

Our water taxis have access for fold-up wheelchairs.

How does a trip proceed?

Twenty minutes before departure on your VIP sea trip or VIP evening trip you will be met by our skippers near the boat or on the quay in the harbour of Blankenberge or the port of Zeebrugge (for rapid water taxi bookings boarding immediately before departure).

You will be briefed in short about our SARGO 31 and on the relevant safety instructions.

What happens in the event of bad or dangerous weather?

WEATHER GARANTUEE: if a trip cannot be made due to the weather a new date and time are agreed on by common accord.

What if there are insufficient registrations?

The organizer, Watertaxi, reserves the right to cancel the scheduled sea trip if there are insufficient registrations, a minimum of 9 passengers. In the event of cancellation, the organizer will promptly notify all participants and fully refund any payments made, unless the customer chooses an alternative date or voucher. The organizer cannot be held liable for any damages or costs resulting from the cancellation of the sea trip.

Can drinks be purchased on board?

Water is for free.
 Soft drinks, beer or Champagne are for sale if not included in the formula.

Can we sail along to fish or dive?

Diving sessions are not available. We offer trips for anglers.